Account Management (Talent Partner)

This is a remote position. This is a remote position. About WorkBetterNow WorkBetterNow () connects full-time remote professionals living in LATAM who are looking to work with US-based companies. Our professionals come first and are the most important part of our team. If you want to be part of a company that values work-life balance and supports your professional development, you're in the right place. Our Core Values Put our Talent first - You matter, and we invest in your success Pursuit of excellence/continuous learning - We embrace growth and constant improvement Integrity and transparency - We operate with honesty and clear communication Ownership mentality - You take responsibility and drive results Growth Mindset - We believe in evolution and embracing challenges Excellent attitude - We bring positivity and professionalism to everything we do About the Role As a Talent Partner, you own the relationship. You're not just a point of contact—you're a strategic advisor who helps clients solve real operational challenges through remote talent, while growing their accounts and protecting long-term retention. This role blends client success, consultative sales, and relationship management into one high-impact position. Your impact drives four core outcomes: long-term client success, growth in remote professionals per client, referral generation, and client retention. Key Responsibilities Be the trusted advisor for your portfolio of clients—the person they call before anyone else Run regular check-ins that go beyond surface conversations to uncover real value and identify risks early Get ahead of issues before they escalate into problems Coach clients on how to lead and manage remote talent effectively Spot expansion opportunities before clients see them themselves Ask discovery questions to uncover workload gaps and bottlenecks Guide clients through adding the right talent to solve real problems—sales through service, never pressure Move opportunities through a stru