Account Manager

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Ciena is a global leader in high-speed connectivity, and this Account Manager role is critical to executing the go-to-market strategy for a large U.S.-based Tier-1 service provider account. The position manages relationships with value-added reseller (VAR) partners while driving purchase order, revenue, and customer engagementobjectives. Success in this role contributes directly to account growth, operational alignment, and long-term business performance. How you will make an impact: Develop a strategic and commercial plan with VAR partners that encompasses Ciena ’s hardware, software, and services portfolio. •Facilitatealignment between the Tier-1 service provider, VAR partners, and Ciena global sales leadership across a complex, high-value account. • Own a forecasting process that aligns Tier-1 service provider and VAR partner demand with supply chain and demand planning teams. •Monitorinventory consumption at the Tier-1 service provider and VAR partners and track performance againstforecast. • Ensure VAR partnersmaintainpurchase order coverage aligned with Ciena lead times and delivery intervals. • Deliver bookings, revenue, and margin results for the account team and Ciena . • Represent the business internally and externally through executive presence, communication, and collaboration. The must haves: • Education: Bachelor’s degreerequired; advanced business degree or equivalent experience strongly preferred. • Experience: 5+ years in a telecom/networking sales or sales operations role withdemonstratedability to create account plans and deliver results. • Application of Tier-1 service p