Account Manager, Commercial Lines

Commercial Lines Account Manager Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. We’vebeen recognized as Brokerage and Innovator of the Year, and have been named one of Canada’s Top Growing Companies by The Globe and Mail’s Report on Business magazine multiple times. Commercial Lineshas become an important part of our success, delivering more than 30% year-over-year growth for the past seven years. We’re expanding our Commercial team to help elevate Mitch to new heights. Are you an experienced Commercial Lines Account Manager with a strong grasp of sales who’s passionate about building long-term client relationships? Join us! What you’ll do As a Commercial Lines Account Manager, your passion for providing top-notch customer service will shine as you support our commercial clients while helping strengthen overall retention. You know that every client interaction is an opportunity to not only better understand their risk exposure, but also recommend solutions that are right for theunique needs of their business. Yes, this means up-selling, but not in a pushy way. More in a “how else can I help you today?” way. You’ll work with our clientsthrough different channels to answer questions, make policy changes, provide certificates, review renewals, cross-sell, update files, assist with billing changes,more. You’ll be their go-to insurance expert, providing expert insights and professional advice to ensure theirbusiness has the protection it needs. What you’re amazing at Building strong relationships with clients and collaborating with teammates from across our brokerage Using strong sales instincts and creating client-focused solutions that help businesses navigate the complexities of commercial insurance Understanding client risk exposures and recommending products, coverages, and limits that better protect them and their business Multi-tasking in a fast-paced environment and staying organized while dealing wi