Account Manager, Pharma, (Remote, North America)

SmartSkin Technologies provides manufacturing optimization solutions globally to the food, beverage, & pharmaceutical sectors. SmartSkin serves the world’s largest pharmaceutical companies and all major beverage brands with its patented and award-winning Quantifeel™ sensor and software solutions. While most of our engineering and production activities are undertaken in New Brunswick, Canada, our global presence is increasing with team members located in major centers in North America and Europe. As an Account Manager, Pharma, you will be a leader in advancing SmartSkin’s presence within the global pharmaceutical industry. You will combine technical strength, application-focused selling, and strategic account leadership to identify opportunities, win new business, and support multi-site and corporate-level expansion. This role requires someone who can navigate complex environments, collaborate across internal functions, and champion solutions that deliver measurable value and long-term customer impact. As Account Manager, Pharma you will: Develop and execute strategic, account-based growth plans to capture new business (NBS) and expand SmartSkin’s footprint across assigned pharma customers, including multi-site and corporate account structures. Serve as a credible, technically competent advisor, building strong relationships with engineers, quality leaders, OEM partners, influencers, executives, and decision-makers. Apply application-based selling techniques to demonstrate how SmartSkin’s technology addresses challenges in sterile manufacturing, especially within filling and finishing operations and other relevant OEM equipment/processes. Identify and pursue new opportunities within existing accounts, generating a sustainable and predictable pipeline that supports year-over-year growth targets. Lead the full sales cycle, from qualification and needs analysis through solution design, presentations, demonstrations, and contract negotiation, ensuring alignment with each