Account payable / Account manager

About the Job Crawford Hoying is dedicated to creating exceptional communities, delivering outstanding service, and driving long-term value through innovation and operational excellence. Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all business leaders, working with them to accelerate company profitability, efficiency, and growth. As an Accounts Receivable Specialist , you will help protect Crawford Hoying ’s financial health while supporting positive customer and partner relationships. In this role, you will manage open accounts receivable, resolve billing and payment issues, research discrepancies, and collaborate with customers and internal Crawford Hoying teams to drive timely payment resolution. This is a strong opportunity for an organized, customer-focused professional who enjoys detailed financial work, problem solving, and making a direct impact on cash flow and operational success. What You Will Be Doing: Collect cash for open Accounts Receivable while following up regularly with customers until payment resolution is achieved. Research Accounts Receivable issues, reconcile payment remittances, and promptly resolve billing or account discrepancies. Minimize bad debt write-offs and maximize cash receipts while maintaining a professional, customer-focused approach with internal and external customers. Follow Accounts Receivable strategies and complete tasks such as on-account cash applications, escalations, credit reviews, and related work within expected service levels. Lead and host conference calls to resolve past-due issues and communicate effectively with customer Accounts Payable supervisors, managers, and directors. Perform root cause analysis on customer issues and identify opportunities for process improvement. Negotiate signi