Accounts Receivable Analyst (contract-to-hire)

Elation Health is a leading cloud based electronic health records platform for independent primary care physicians and healthcare innovators looking to transition primary care from a fee based to a value based model. We are building a primary care operating system that puts physicians first and in the driver's seat to have a trusted relationship with their patients. The Accounts Receivable ("AR") team at Elation supports the critical function to ensure that our customers are billed accurately and on time, and that cash is collected when due. Elation is looking for an AR Analyst to join our Finance team. We are seeking a detail-oriented, technology-driven Accounts Receivable (AR) Analyst to own the day-to-day AR and Salesforce data entry processes. This role is heavily focused on managing collections end-to-end — from aging analysis through customer outreach to resolution — while also supporting Salesforce data validation, manual invoicing, and contract processing. This is a contract-to-hire position with an initial 6-month contract period. At the conclusion of this 6-month period, a formal performance evaluation will be conducted to determine eligibility for transition into a permanent, full-time role with the company. Key Responsibilities: Collections Management Manage multiple case queues from both internal and external support tickets housed in Salesforce simultaneously, ensuring all new cases cleared within one business day. Pull and merge weekly and monthly aging reports to identify past-due accounts and prioritize collections activity. Conduct proactive customer outreach calls and emails to resolve past-due balances, negotiate payment plans, and clear escalated cases. Track and report on collections analytics — aging trends and case resolution timelines — to identify risk and improve recovery performance. Maintain detailed, accurate case notes and follow-up cadences across all open collections queues in various reporting warehouses (Slack / Salesforce / Notion