Agricultural Application Product Specialist

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business! We are seeking a Sprayer & Application Product Specialist to provide after-sales technical support for sprayer and application equipment across our territory. This role supports customers, branch service teams, and sales staff through equipment inspections, setup and startup assistance, calibration support, troubleshooting, technician training, operator training, demonstrations, and parts and service opportunity development. The ideal candidate will serve as a technical resource and field support specialist for sprayer and application equipment while helping scale support across Utica, NY to New England (MA, CT, & VT areas). Key Responsibilities: Conduct on-site inspections of sprayer and application equipment. Help create service opportunities by identifying repair, maintenance, calibration, software update, and parts needs. Provide phone, remote, and on-site troubleshooting support and coaching for technicians on sprayer and application equipment questions from customers. Act as a first-line escalation point for advanced application-related service questions. Diagnose and train technicians on technical, mechanical, electrical, hydraulic, and operational issues and help determine the best path to resolution. Support machine setup, commissioning, and startup for new equipment sales. Help ensure customers and branch teams understand equipment operation, system settings