Analytics Manager, Growth

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. We are hiring an Analytics Manager to join our Growth Analytics team. This team is responsible for the strategy and execution of scaling the core PSA grading business, marketplace business, and new initiatives. The ideal candidate is an independent thinker with a bias for action, and is equal parts analytical, strategic, and entrepreneurial. This candidate will be familiar with core concepts across the technology landscape and will have expertise in marketing analytics and/or product analytics. Intellectual curiosity is a must, and prior experience or interest in D2C businesses is a bonus. You’ll report directly to the Director of Growth Analytics. Remote or hybrid candidates will be considered. This will be discussed further as part of the recruiting process. What you’ll do: Develop and own reporting and insights focused on customer activation and retention Conduct in-depth analyses to identify opportunities to optimize existing customer experience flows, identify new opportunities, and inform business strategy; synthesize findings and make recommendations to stakeholders. Partner with data platform, marketing and product teams t