Appeals Back End UM Admin Coordinator

Become a part of our caring community The UM Administration Coordinator 1 contributes to administration of utilization management. The UM Administration Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. UM Administration Coordinator The UM Administration Coordinator provides administrative support for utilization management operations and processes. This role reviews and processes information, maintains records, performs data entry, and supports communications with internal and external stakeholders. Working within established policies and procedures, the coordinator completes routine assignments, ensures accuracy and timeliness, and contributes to the efficient delivery of utilization management services. Work is performed under general supervision with guidance provided for non-routine situations. As a UM Administration Coordinator, you will: Provide administrative support for utilization management (UM) programs and processes. Review, process, and maintain information and records accurately and in a timely manner. Coordinate communications with internal teams and external stakeholders. Support operational activities that help facilitate appropriate care and service delivery for members. Follow established policies, procedures, and work instructions to complete assigned tasks. Prioritize workload, maintain quality standards, and meet performance expectations. Collaborate effectively with team members to support departmental and business objectives. Perform work under general supervision, exercising judgment within established guidelines. Use your skills to make an impact Required Qualifications Experience providing administrative, operational, customer service, or technical support in a professional environment. Strong verbal and written communication skills with the ability to interact effectively with diverse audiences. Proficiency with Microsoft Office app