Applications Engineer (m/w/d)

Applications Engineer (m/w/d) Job Description We are Brooks. Brooks is a growing, fast-paced technology leader of automation solutions which boost the dynamic and expanding semiconductor and life sciences lab markets. At Brooks, innovative ideas, technologies, and ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and collaborate with one another to achieve new heights. We are looking for our next Applications Engineer (m/f/d) as we accelerate our growth journey. The Applications Engineer position will be customer facing position will work closely with, and support, our OEM and end-user customers to solve their stimulating & high-value problems through the application of our automation product lines in close corporation with Product team and Engineering. The ideal teammate will promote our growth by becoming the product use-case expert for our customers and provide their technical expertise to both customers and our regional sales staff in sponsor of Design-In Win opportunities. What you will do: Applications Vacuum Automation Work alongside the sales team to determine what the customer really needs. Be a self-starter with excellent problem-solving skills and motivated by a challenge. Have a “can-do” mentality, and willing to roll up their sleeves to help a colleague or customer. Becoming an expert with our products’ use-cases, e.g., vacuum automation robots & wafer handling systems, atmospheric wafer handling systems, loadports, underlying motion controls & software, to provide pre-sales technical support to our customers and account teams. Guiding product integrations at customer sites as well as directly working on the products for: Demonstrating product features and performance First Article sign-off Product escalations Debugging complex issues with the Field Service staff Working objectively and as a team member to quickly respond to customer needs. Answering questions from OEM customers about all as