Appointment Setting & Operations Specialist (Job ID: KADBEN1)

IMPORTANT - Watch this quick Loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH JOB TITLE Appointment Setting & Operations Specialist JOB ID KADBEN1 INDUSTRY Residential & Commercial Painting | Home Services LOCATION LATAM preferred / South Africa (Excellent English required) JOB STATUS Full-Time WORK SCHEDULE Monday to Friday 8:00AM to 5:00PM CST SALARY $8 - $10/hr with structured quarterly performance reviews and raises TARGET START DATE ASAP ROLE OVERVIEW About the Client: The client is a rapidly growing residential and commercial painting company serving New Orleans and Southeast Louisiana. In addition to painting services, the company coordinates subcontractor managed projects and renovation related carpentry work. With ambitious growth plans and an increasing marketing presence, the business is building a scalable back office that delivers an exceptional customer experience from the first phone call through project completion. This role offers the opportunity to work directly with the owner, contribute to operational improvements, and grow alongside the company. About the Role: The Appointment Setting & Operations Specialist will serve as the primary point of contact for customer communications while supporting the company's daily operations. The primary focus of this role is responding to inbound leads, making outbound follow up calls, qualifying prospects, scheduling painting estimates, and keeping the sales pipeline moving through consistent customer communication. In addition, this person will manage the CRM, coordinate project schedules, track administrative tasks, and support light financial reporting. The ideal candidate is proactive, highly organized, confident on the phone, and comfortable balancing customer interactions with operational res