Associate Director - Clinical Operations - Healthcare

Job Family: Strategy & Transformation Consulting (Payer Provider) Travel Required: Up to 75%+ Clearance Required: None What You Will Do: The Associate Director, Clinical and Operational Improvement, supports profitable growth within the Healthcare Payer and Provider Optimization group. This role leads the design and delivery of integrated optimization programs (clinical, operational, and financial) that improve performance for hospitals and health systems. The Associate Director manages multi-workstream engagements to scope, timeline, and budget; partners with clients and Guidehouse specialty teams; and delivers measurable outcomes across performance improvement, supply chain, workforce and non-labor productivity, clinical operations, shared services, and revenue management. Key Responsibilities: Deliver high-quality consulting services for clients within the Guidehouse Healthcare Payer and Provider Practice. Provide healthcare industry expertise and management consulting support across client engagements. Build and maintain account relationships with key client decision-makers. Identify priority issues and develop practical, client-specific solutions. Provide delivery assurance across engagements, ensuring quality, consistency, and stakeholder alignment. Coach and mentor team members on client assignments and within account teams. Demonstrate visible leadership within the account and the broader practice. Lead consulting projects to deliver contract outcomes, project plans, and executive expectations by influencing key decision-makers and stakeholders. Role Expectations: Demonstrate flexible, positive communication and relationship-building skills across all levels of Guidehouse and client organizations (including surgeons, anesthesiologists, hospital executives, and ancillary staff). Develop, track, and manage performance metrics across clinical and non-clinical operations. Translate project outputs into clear financial results across multiple concurrent initiativ