Associate Field Service Engineer

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases. See Yourself at Telix The Associate Field Service Engineer is responsible for leading or participating in the installation and maintenance of ARTMS equipment from planning to customer acceptance. The Associate Field Service Engineer is responsible for performing electromechanical installations, equipment and process qualifications, preventative maintenance, and service at customer facilities, as well as providing customer training and technical support. On-the-job training will be provided, as well as continued access to subject matter experts. The position works closely with our Sales, Operations, and Finance teams to deliver services to our customers within our ISO 9001 certified Quality Management System. Key Accountabilities: Field work/Technical Support: Maintain professionalism in all interactions with customers and partners (existing and potential) Leading and/or participating in installation, preventative maintenance, and technical service projects at customer sites, from project initiation to customer acceptance. Ensuring equipment is successfully installed/serviced by executing the appropriate qualification procedures and generating installation/service reports. Training customers and ARTMS team members to use and maintain ARTMS equipment, set up automated radiochemical separations, and perform quality control procedures. Maintaining tools and tool k