Associate Operations Analyst

Associate Operations Analyst – Professional Services Operations Location São Paulo, Brazil (Remote) Why You Should Join Accruent? Our Professional Services team plays a critical role in helping customers successfully adopt and realize value from our products. We partner closely with Sales and Delivery teams to ensure a smooth transition from closed deals to fully executed projects. As part of the Professional Services Operations team, you’ll contribute to how work gets done behind the scenes—supporting project setup, quoting, and operational workflows that directly impact customer experience and business scalability. If you’re early in your career and enjoy working with structured processes, systems, and data—with a focus on speed, accuracy, and continuous improvement—this is a great opportunity to learn, grow, and make a tangible impact. What You’ll Do? In this role, you will help ensure that customer engagements move quickly and smoothly from deal close to project delivery. Support Opportunity-to-Project Execution Convert closed opportunities into active projects within Salesforce and PSA systems Ensure project setup is accurate, complete, and aligned with financial and reporting requirements Act as a backup to the primary Operations Analyst for project creation Enable Efficient Quoting Review incoming quote requests for completeness and clarity Generate quotes for standard service offerings using predefined templates and pricing models Ensure consistency and accuracy across all standard quotes Maintain Data Accuracy & System Integrity Update project and financial data within Salesforce and related systems Ensure alignment between opportunity, quote, and project records Support reporting accuracy through clean and consistent data entry Improve Operational Efficiency Manage queue-based requests (e.g., project setup, updates) within defined SLAs Help reduce turnaround time for quoting and project creation Identify inefficiencies and contribute ideas to improve workf