Automation Engineer, CX (Playwright)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Senior Accessibility Automation Engineer is responsible for evaluating digital products to ensure they meet accessibility standards (WCAG) and provide an inclusive experience for all users, including people with disabilities. The role involves both manual and automated accessibility testing, building scalable automation frameworks, defect reporting, and providing guidance to development teams based on WCAG 2.1 and 2.2 criteria. How will you make an impact? Conduct comprehensive accessibility testing of web applications using both manual techniques and automated tools. Evaluate user interfaces against WCAG 2.1 and WCAG 2.2 success criteria , including perceivable, operable, understandable, and robust principles. Perform manual testing using leading assistive technologies , including screen readers (JAWS, NVDA, VoiceOver, TalkBack), color contrast analyzer, screen magnifiers, and speech recognition software (Dragon). Develop, enhance, and maintain accessibility automation frameworks using industry standard tools and libraries‑standard tools and libraries Integrate automated accessibility checks into CI/CD pipelines to enforce shift-left accessibility practices. Document accessibility findings with clear, actionable defect descriptions, screenshots, conformance level, success criteria in our test management system (i.e. JIRA) Collaborate with UI/UX designers, developers, and QA teams to ensure accessibility requirements are understood and implemented throughout the SDLC with a mindset for ‘shift-left’ accessibility practices. Validate accessibility fixes and ensure new features do not introduce accessibility regression before release. Assist in per