BC Practice Lead

One of Pine's portfolio companies, Alta Vista Technology, is a nationally recognized ERP consulting firm and proud Microsoft partner helping mid-market businesses leverage cloud-based solutions to drive growth, scalability, and operational efficiency. They're looking for a Business Central Practice Lead to manage and grow their Microsoft Dynamics 365 Business Central consulting practice. This is a player-coach role: the successful candidate will provide hands-on practice leadership while remaining active on client delivery. Approximately 50% of their time will be billable on post-sale client engagements, with the remainder focused on practice management, team development, and cross-functional collaboration with Sales and ISV partners. The role reports to the COO. This is a full-time remote role . What You'll Do Practice Leadership (~50%) Oversee day-to-day practice operations, including utilization tracking, project oversight, and team coordination. Manage and mentor a team of BC consultants and developers, driving accountability and professional growth. Serve as the primary liaison between the BC practice, Sales, and ISV partners. Define and uphold delivery methodology, quality standards, and best practices across engagements. Stay current with Microsoft BC product releases and evolving capabilities — bringing that knowledge back to the team. Report on practice KPIs — utilization, pipeline, and customer satisfaction — to leadership. Client Delivery (~50% Billable) Serve as lead consultant or solution architect on active Business Central implementations and post-sale engagements. Lead discovery and requirements-gathering sessions with client stakeholders. Design and oversee configuration, customization, and integration solutions within Business Central. Guide clients through process re-engineering, data migration, and go-live readiness. Act as an escalation point for complex technical or functional issues on client projects. Ensure engagements are delivered on time,