Benefit Claim Specialist -STD

As a vital member of our Claim Disability teams, you will be responsible for making informed decisions throughout the life of insurance claims, from initial adjudication to ongoing claims management. Working in collaboration with management, you will leverage claim facts and conduct thorough evaluations, gathering pertinent information to formulate appropriate action plans. Disability Class starts on Monday, October 19th, 2026 Training hours are from 7:30 a.m. to 4:00 p.m. CST for up to 10 weeks. After the 10 weeks of training, you must be able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico WHAT WE CAN OFFER YOU: Benefit Claim Specialist $26.00 - $27.00, plus annual bonus opportunity. Sr Benefit Claim Specialist: $56,000 - $70,000, plus annual bonus opportunity. Lead Benefit Claim Specialist: $59,500 - $76,000, plus annual bonus opportunity. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: Make decisions in partnership with management based on a comprehensive understanding of claim facts and thorough evaluation of relevant information. Develop case files that showcase sound decision-making in accordance with documented procedures, using claim facts, policy provisions, and special handling agreements. Foster effective business relationships through clear communication with claimants, brokers, sales organizations, vendor partners, employers, and internal departments such as underwriting and legal. Thoroughly document all claim decisions and actions meticulously, maintaining regular and appropriate communication. 50% of your day will be on the phone with claimants, employers, and medical professionals throughout the entire claims life cycle. Review and de