Bilingual Care Coordinator, Outpatient Case Management (Remote, Mon-Fri, 8am-5pm

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first.We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an compassionate, customer service oriented, and organized, care coordinator (bilingual Spanish highly preferred) to join the remote outpatient case management team. The Remote Care Coordinator works alongside the RN case manager and interdisciplinary care team to support members with complex and chronic health needs. In this role, you will help coordinate services, close care gaps, and ensure members receive timely, appropriate care. You’ll play an important role in supporting members enrolled in case management by assisting with care coordination activities, scheduling and service coordination, and helping members navigate their care plan and available resources. If you are hungry to learn and grow, want to be part of a growing organization, and make a positive impact in the lives of seniors – we’re looking for you! Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pacific Time Location: Fully Remote GENERAL DUTIES / RESPONSIBILITIES: 1. Reach out to members telephonically to assist with referrals, authorizations, HHC, DME needs, medication refills, make provider appointments and follow ups, etc. 2. Create cases, tasks, and complete documentation in the case management module for all hospital and skilled nursing facility (SNF) discharges 3. Comply and document tasks assigned by nurse 4. Work as a team, in thi