Bilingual EVV Coordinator

About Arion Care Solutions Our Mission is to do the right thing…always. We embrace the highest standards of ethics in all of our relationships, services and business practices, and every decision is guided by integrity, dignity and respect. Location: Remote; in-person as needed I Status: Full-Time Are you detail-oriented, tech-savvy, and passionate about making a difference? Join our mission-driven team as an Electronic Visit Verification (EVV) Coordinator ! In this vital administrative role, you'll ensure that care delivery to individuals with developmental and physical disabilities—including those in the Elderly and Physically Disabled (EPD) populations—is accurately tracked, verified, and supported through cutting-edge technology and strong communication. What You’ll Do As the EVV Coordinator, you’ll be the go-to expert for timekeeping software and electronic verification systems that help ensure high-quality care for our clients. You’ll support both care providers and guardians in maintaining compliance with EVV systems, manage schedules, and troubleshoot issues related to visit verification and time tracking. Day-to-day responsibilities include: Managing and monitoring EVV data, clock-ins, timecard errors, and schedule accuracy Supporting EPD and DD provider engagement and guardian participation in EVV systems Troubleshooting issues with visit tracking and coordinating with care teams Maintaining and entering provider schedules Ensuring timely completion of HAH data, ECH notes, and RSP times Communicating effectively with team leaders, families, and management Supporting software training and user needs across teams Upholding all documentation standards and compliance policies What You Bring to the Team Familiarity or experience with developmental and/or physical disabilities (EPD/DD strongly preferred) Tech comfort: You know your way around Microsoft Office and can pick up new software with ease Strong written and verbal communication skills Organized, deadlin