Bilingual Financial Customer Care Service Representative

Req ID: 384496 With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters. A Career at NTT DATA Means : Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available. Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are. Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile. Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries. What else does NTT DATA Offer? We’re glad you asked! All equipment required for you to be successful in your role Virtual paid training Comprehensive benefits package (medical, vision, and dental) Employee Assistance Program RRSP program options Short- and Long-Term Disability options Rewards and Recognition programs Internal career advancement opportunities Position Overview: The successful candidates will be responsible for the membership experience through providing best in class credit card support and services. The Bilingual Financial Customer Care Service Representative will be a valued member of the Credit Card Contact Centre team and will report into a Team Leader. Position: Bilingual Financial Customer Care Service Representative Position Status: Full time – Work from Home Hours of Work: Monday-Sunday rotational shifts Location: Op