Booking Administrator

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Due to continued growth, our Oldham site are now looking for a Bookings Administrator to join their team on a full time permanent basis! Salary: £27,500 per annum. Working hours: Monday-Friday, 8am-4pm. As a Bookings Administrator you will be responsible for contributing to the success of the Oldham site by ensuring customer queries are dealt with in a timely and professional manner and to the satisfaction of the customer. Key Duties of a Bookings Administrator: Arranging all outbound delivery bookings on behalf of our clients. Adding delivery information to our transport management systems. Communicating professionally with the clients and the team regarding any delivery issues, cancellations or delays. Producing packing & label instruction sheets via our excel template. Logging any delivery issues, delays or failures to assist with monthly reporting. Updating confirmed bookings, transport and pricing information. Organising transport with hauliers. Use of customer web portals, email and telephone to arrange bookings with our clients. Other administrative tasks as determined from time to time. Excellent Communication & Customer Service skills. Experience working with transport and hauliers would be desirable. Efficient at data entry into platforms including websites, spreadsheets and warehouse systems. Able to demonstrate a high attention to detail. The ability to prioritise workload without supervision. Effectively prioritise work load in order to meet set deadlines. As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee develo