Business Analyst

Maintain productive relationships with business and technology stakeholders. Facilitate discovery sessions and workshops to capture and validate high-level business requirements sufficient to evaluate potential solution options while maintaining a streamlined demand management process. Analyse current-state business processes and identify opportunities for simplification, standardisation, automation, and digital enablement, challenging low-value requirements that drive unnecessary complexity or implementation costs. Inform stakeholders of their obligations to adhere to technical standards, policies, and processes, including cybersecurity, hosting architecture, accessibility, data privacy, and branding requirements. Maintain awareness of available services and platforms and guide business demands to the appropriate service owners or, where appropriate, solution architects for solution option assessment. Assess business demands for business value, strategic alignment, risks, dependencies, complexity, and implementation considerations. Prepare demand assessment materials and recommendations to support governance and prioritisation processes. Lead requirements elicitation and business analysis activities for assigned projects, documenting business requirements at a level of detail sufficient to support solution design, development, and testing. Establish and maintain requirements traceability and manage requirement changes throughout the project lifecycle. Participate in solution design workshops and reviews, ensuring business requirements are accurately reflected in proposed solutions. Develop business test scenarios and acceptance criteria, support System Integration Testing (SIT) and User Acceptance Testing (UAT), and coordinate business user participation in testing activities. Support deployment planning and go-live readiness assessments to ensure successful handover to operations, service management, and support teams. Participate in post-implementation reviews to