Business Analyst - Caribbean

Business Analyst Role Summary The Business Analyst will play a pivotal role in bridging the gap between business stakeholders and technical teams. The individual will be responsible for understanding and analyzing business needs, defining solutions (both process and technical), and ensuring that project deliverables align with business objectives while minimizing risk. The role will involve collaborating across multiple departments and working with stakeholders at all levels to ensure successful project outcomes. The Business Analyst will contribute to the design, development, and delivery of robust solutions that enhance business processes and optimize the use of technology. Key Responsibilities Research & Situational Analysis: Conduct research and documentation reviews to critically evaluate the internal and external conditions that affect the organization or business unit, identifying opportunities and current challenges to the business unit, services or products. Performance Metrics: Develop and implement performance metrics to measure the success of a process change or solution implementation. Establish baselines before testing and rollout of proposed changes. Conduct post-implementation reviews to confirm objectives achieved and benefits realized, identifying unexpected benefits achieved. Requirements Gathering & Analysis: Conduct in-depth analysis of business processes, systems, and needs by engaging with stakeholders to gather detailed requirements and translate them into clear and actionable business and functional requirements. Capture, analyze and document the current state of existing processes and define proposed future states, including documenting the results of conducted gap analysis to achieve the desired future state. Business Process Improvement: Thoroughly analyze existing business processes, identify areas of improvement, and recommend solutions to enhance efficiency, streamline operations, and improve business performance, including opportuniti