Business Architect III

The Business Architect orchestrates the definition and maintenance of our current and target customer and internal user experience across the end-to-end journey. They partner closely with IT architects, product managers/owners within our Agile Release Trains (ARTs), and internal business stakeholders to co-design optimal processes, procedures, and systems that achieve our CX/UX goals They function as a neutral coordinator and facilitator—ensuring all parties have a voice, driving agreement on tradeoffs and decisions—and contributes deep business architecture expertise to shape transformative, practical, scalable solutions. This role is part of a newly formed Business Architect team established to help simplify and connect work end-to-end and ensure business and technology stay aligned to support the desired customer experience. The team will collaborate closely with Agile Release Trains (ARTs) while operating as a separate, off-ART function. WHAT WE CAN OFFER YOU: Estimated Salary (Levels have variable responsibilities and qualifications) Business Architect IV: $130,000 - $140,000, plus annual bonus opportunity 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU’LL DO Define and align the end-to-end experience by orchestrating the definition and maintenance of a holistic future-state vision for customer and internal user experiences across Workplace Solutions. Design and connect business processes by modeling and optimizing high-level processes and workflows to support a seamless, integrated experience. Drive alignment across teams and initiatives by serving as a connector across business, product, and technology functions so work remains cohesive, well-defined, and aligned to the long-term vision. Facilitate collaboration and