Business Intelligence Data Analyst

We're one of Australia’s most trusted brands and proudly member-owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks and My NRMA Rewards, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruises and Coral Expeditions. That’s why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference. What you’ll do The BI Data Analyst plays a trusted role in delivering high‑quality, actionable insights that support effective decision‑making across the Roadside business. Working closely with operational, technical, finance and customer teams, this role translates complex data into clear analysis, reporting and dashboards that enable teams to understand performance, identify opportunities and respond to emerging issues. This role suits an experienced data analyst who is comfortable working with stakeholders, applying sound analytical judgement, and owning reporting and dashboard outcomes end‑to‑end, while continuing to refine their technical and business capability within a collaborative environment. In this role, you will: Own and deliver recurring operational and performance reporting using governed, trusted data sources Design, build and maintain dashboards and visualisations in BI tools and supporting tools, ensuring clarity, relevance and usability Partner with stakeholders to shape analytical requirements and translate business questions into structured analyses Deliver ad‑hoc analysis and insights to support decision‑making, investigations and continuous improvement initiatives Apply strong data visualisation principles to ensure outputs are governed, consistent and supported by clear definitions and assumptions Maintain strong data documentation, including data definitions, lineage and refresh schedules as standard practice Monitor dat