Business Operations Coordinator

Business Operations Coordinator (CRM, Billing, Scheduling & Excel) – Remote | EST Hours Position Type: Full-Time, Remote Working Hours: U.S. Business Hours — EST Required About the Role At Pavago , one of our clients is hiring a highly organized Business Operations Coordinator to keep day-to-day business operations accurate, organized, and moving forward. This is a hands-on execution role , not a strategy or leadership position. You’ll work across: CRM and data management Billing and invoicing Scheduling and job tracking Client communication and follow-ups Excel reporting and documentation Administrative and operational coordination Your job is simple in principle: keep the systems clean, the schedules organized, the invoices accurate, and the follow-ups moving. If you’re detail-oriented, comfortable working across multiple systems, and naturally notice when something doesn’t add up, this could be a strong fit. What You’ll Own CRM & Data Management Maintain accurate and up-to-date CRM records Update client, lead, job, and operational information Manage data across: CRM systems Microsoft Excel / Google Sheets OneDrive CompanyCam Identify duplicate, missing, outdated, or inconsistent information Keep pipelines current with no stale records or missed follow-ups Ensure data accuracy to prevent billing, reporting, and operational errors Billing, Invoicing & Accounts Receivable Prepare and process invoices accurately and on time Verify billing information against completed work Track outstanding invoices and payment statuses Follow up on outstanding balances when required Maintain organized accounts receivable records Coordinate with accounting on: Reconciliations Payment records Supporting documentation Help resolve billing discrepancies quickly Scheduling, Crew Coordination & Job Tracking Monitor active jobs and schedules Coordinate operational workflows using platforms such as: Aspire Azuga Identify scheduling conflicts, delays, and time discrepancies Maintain accurate