Business Operations Coordinator

Business Operations Coordinator CRM Management | Billing & Invoicing | Scheduling | Business Operations | Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours (EST Required) About the Role At Pavago , one of our clients is hiring a Business Operations Coordinator to support the day-to-day execution of business operations across CRM management, billing, scheduling, client communication, and administrative workflows. This is a highly execution-focused role where you’ll ensure operational systems remain accurate, invoices are processed on time, schedules stay organized, and client follow-ups never fall through the cracks. If you’re highly organized, detail-oriented, and enjoy working with systems and structured processes, this is an excellent opportunity to make a direct impact on daily business operations. What You’ll Own Operations Coordination Manage daily operational workflows and administrative processes. Support leadership with execution-focused operational tasks. Monitor workflows and proactively identify process improvements. Ensure consistency, accuracy, and accountability across daily operations. CRM & Data Management Maintain accurate and organized CRM records. Manage operational data across: CRM platforms Microsoft Excel Google Sheets OneDrive CompanyCam Ensure consistency across systems to prevent billing errors, reporting issues, and operational gaps. Maintain organized digital documentation and business records. Billing & Invoicing Prepare and process invoices accurately and on time. Track outstanding balances and payment follow-ups. Maintain organized accounts receivable records. Coordinate with accounting regarding reconciliations and supporting documentation. Ensure billing aligns accurately with completed work. Scheduling & Workforce Coordination Monitor schedules and operational workflows using systems such as Aspire and Azuga. Identify scheduling conflicts, job delays, and time discrepancies. Maintain accurate time tracking fo