Call Center Customer Service Representative (Technical Support) 157321

As the nation’s third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation s third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Apply to: http://www.cox.com/aboutus/careers/search-jobs.cox Job Number: 157321 At Cox, we connect people to the things they love. Now we d like to connect you to a career opportunity you ll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell. We offer... • Competitive wages with potential for additional financial incentives for motivated team members! • FREE Internet and other Cox discounted services • Medical, Dental, and Vision Benefits first day! • Casual, yet energetic and engaging work environment • Retirement Benefits including 401(K) and Pension • Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays • Tuition Assistance provided • High degree of commitment to our communities including volunteer opportunities • Flexible work options including work from home program available in some Cox markets, ask your recruiter for details • Career Advancement Opportunities across the Cox family of companies A Technical Support Representative is part of a supportive, service-oriented team that: • Exceeds our customer s expectations by providing top notch customer service. • Engages in real-time troubleshooting with customers to resolve technical issues. • Educates residential Cox customers about the use of products