Client Network Manager (Virtual, US)

ROLES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Responsible for managing the partnership of one or more client accounts. For their allocated client account(s), the Client Network Manager is accountable for the development and performance of a Supplier Network through effective supplier management, supplier performance, communication, financial and metric analysis. Partners with Account Management, Operations and Sales to drive network utilization, customer and client satisfaction in support of company goals and department strategies. In conjunction with Director/Sr. Manager, work to continuously develop and maintain an overall supplier strategy for service categories. % of time (must total to 100%) Description of Duty 20% Client Support Act as the principal supply chain point of accountability for one or more client account(s) and develop strong relationships with mobility contacts and Sirva personnel working on the account(s). For allocated client account(s), foster a sound understanding of company culture, internal service teams and key issues as well as supply chain related contractual obligations. Prepare supply chain input for allocated client(s)’ recurring client reviews and participate in and present during such reviews, as desired by Client Services. 40% Supplier Management Perform end-to-end supplier management including, but not limited to: researching, sourcing, selection, onboarding, ongoing analysis, price negotiation, contract management, continued training, performance management and quality for services, suppliers and locations related to allocated client account(s). Compile and develop tailored supply chain reporting aligned to the agreed strategic plan(s), including but not limited to the following: client dedicated network performance and spend; client network trends; client specific initiatives and projects; client specific market analysis / newsletters; Sirva products / services and sourcing updates. Support the respective im