Client Relations Executive - Eurofins Built Environment Testing - Pacific Northwest

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. With more than 20 U.S. locations, Eurofins Built Environment Testing offers Industrial Hygiene (IH) and Indoor Air Quality (IAQ) services to protect health in built environments. Clients include consultants, industry, real estate, healthcare, government, and homeowners. Services cover a wide range of tests, including asbestos (PLM/TEM), mold, bacteria, VOCs, allergens, Legionella, radon, lead, silica, and more. Eurofins Built Environment Testing is seeking a Client Relations Executive in the Pacific Northwest. Candidate can be located in Seattle, WA or Portland OR. The Client Relations Executives are the primary point of contact for all Eurofins Built Environment Testing clients. They should be well spoken, knowledgeable, responsive, and proactive in communicating with clients to provide total client satisfaction. Essential Duties and Responsibilities: Must have a deep understanding of the internal operational capabilities and limitations and be well versed in the service capability matrices of the various lab locations. Participate in the overall sales process of creating accounts through direct discussions with clients and in coordination with the Sales Team Manage and provide timely responses to client inquires and ensure resolution of issues or complaints related t