Clinical Specialist (Xper IM)-Remote

Home-Based with 90% Travel – Will travel across the US where needed for this role. Role Overview In this role, you have the opportunity to support the Xper IM Clinical Education (Cardiac Cath Lab/Interventional Radiology) Training Team for North America. You will provide basic through intermediate application training in hospitals and clinics throughout your assigned zone, directly impacting clinical proficiency and patient outcomes. As part of the Clinical Consultant Team, you will partner with our customers to deliver best-in-class training, troubleshoot clinical application issues, and act as a trusted subject matter expert for the company's healthcare technology. Key Responsibilities Clinical Training & Education Deliver Training: Conduct basic and intermediate application training at hospitals and clinics across North America, strictly adhering to established the company's training processes and customer site policies. Competency Assessment: Assess and document user competency, awarding continuing education credits when appropriate. Educational Development: Incorporate adult learning-based guidelines into training delivery; contribute clinical protocols, sample images, and tech tips to the training library. Continuous Improvement: Participate in project teams alongside Clinical Education Training Specialists to gain business insights and continually improve training program quality. Customer & Technical Support Issue Resolution: Contribute to the resolution of equipment and application issues; immediately escalate critical customer issues as required and manage situations to ensure the best possible outcome. Communication: Maintain proactive, transparent communication with customers regarding status updates and issue resolution. Brand Representation: Participate in industry trade shows and corporate events as assigned. Administrative & Asset Management Compliance & Reporting: Accurately complete and distribute all required paperwork, training reports, and admin