Cold Email Specialist

Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.S. business hours About the Role At Pavago , one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment. This is not a passive account management role. You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention. You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale. If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit. What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts. Serve as the primary point of contact for campaign performance and communication. Lead client check-ins and performance reviews. Manage expectations and provide proactive campaign updates. Build long-term client relationships. Identify risks early and proactively reduce churn. Cold Email Campaign Performance Diagnose and optimize underperforming campaigns. Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch. Continuously improve campaign performance through testing and optimization. Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health. Troubleshoot technical campaign issues independently. Collabo