Commercial Solutions Engineer - East Coast

ABOUT DASH0 Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in. The Opportunity As an Commercial Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments. You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required. This role is can be remote and can be based anywhere on the East Coast, with a preference for Boston or NYC. Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales! What You'll Do - Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies - Translate complex customer requirements into scalable, performant Dash0 implementations - Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities - Deliver engaging technical demos and presentations tailored to engineering and executive audiences - Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice - Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design - Create and maintain reusable demo environments, reference architectures, and POC templates - Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement What You Bring - Deep technical kno