Compliance Officer

Axiom, the leading provider of on-demand legal talent globally, is seeking a Compliance professional to manage product liability claims, consumer disputes and regulatory compliance matters. This role is responsible for the day-to-day administration of product liability claims, managing Fair Trading complaints and representing the organisation in Consumer Tribunal proceedings. As the primary point of contact for escalated Australian Consumer Law (ACL) and privacy-related inquiries and complaints, the successful candidate will work closely with internal stakeholders to deliver commercially sound and compliant outcomes. Responsibilities: Manage the day-to-day administration of product liability claims, including claim assessments, insurer liaison and settlements. Act as the primary contact for Fair Trading complaints and represent the company in Consumer Tribunal matters. Support the development, implementation and monitoring of the organisation's compliance program across Australian Consumer Law, Privacy and Information Security. Develop and maintain compliance policies, procedures and risk management frameworks to meet regulatory requirements. Serve as the key contact for escalated Australian Consumer Law and privacy enquiries, providing practical advice and ensuring timely resolution. Provide general legal and compliance support, including compliance reporting, training, risk prevention initiatives and broader Legal team assistance. Requirements Experience as a Paralegal, Legal Clerk or Compliance Officer, with exposure to Australian Consumer Law, Privacy and/or product liability matters. Demonstrated experience managing product liability or insurance claims and representing organisations in Tribunals or similar dispute resolution forums. Knowledge of compliance frameworks, including developing and maintaining compliance programs, policies and procedures. Formal compliance qualifications will be highly regarded. Strong organisational, analytical and communication sk