Contact Center/CX/BPO - Sales Director - Hi Tech - REMOTE ROLE (Los Angeles, CA,

Req ID: 350036 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO/Contact Center Sales Executive with Hi Tech vertical experience to join our team remotely. Position Summary We are seeking experienced and historically successful Contact Center/CX/Business Process Outsourcing and Business Process as a Service Specialty Sellers for our Agentic AI Customer Service business. Successful candidates will be domain subject matter experts in one or more industries, with a proven track record of originating relationships and closing large, complex BPO and BPaaS deals. These senior-level sales professionals will create a market of buyer relationships with decision makers at or proximal to the C-level and will position AI-first BPO/BPaaS transformative service solutions that enable their businesses to achieve their Board-level, and Executive level strategic outcome goals. Key Responsibilities Market-maker who originates deals proactively. Successful candidates will be adept and have a track record of creating demand in the market and establishing relationships with decision making buyers of the service. Subject Matter Expert (i.e. understands and can articulate the core value chain processes and their associated challenges and opportunities for transformation) in one or more of the following industries: Technology, Hi-tech, Fintech, Telecom, Media, Retail Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative Contact Center/CX/BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win deals Lead the end-to-end sales cycle, (collaborating with solution architects, pri