Customer Data Scientist

About this job As a Customer Data Scientist you will sit within JUMO 's Customer domain team and build a deep understanding of our customers, their behaviour, creditworthiness and affordability. Your outputs, from credit scores and affordability values to segmentations and behavioural features, are consumed by our portfolio teams. You will have a direct impact on the bottom line and work alongside a strong, collaborative team that relies on peer mentoring and continuous learning. This role will report directly to the Head of Data Science and Analytics. You will Analyse, transform, augment and build datasets to convert customer, financial and behavioural data into features and dimensions that allow us to more easily and accurately extract insights. Use your coding skills to contribute to team tooling and automate processes, so that models and datasets can be consumed reliably in a self-service way by downstream teams. Design and develop customer-level models, including credit scores, affordability, segmentation, churn and retention, and other behavioural models, that inform decisions across other teams Analyse end user requirements to understand what our stakeholders, particularly the Portfolio and Portfolio Strategy teams, need, and translate those needs into deliverables you can support. Derive and communicate insights to stakeholders across the business. You will need A bachelor's degree with a strong quantitative component (e.g. Economics, Physics, Engineering, Software engineering, etc.). Minimum 3-5 years of experience in a similar data science or analytics role, ideally in fintech or another data-rich environment. Experience in at least two prior roles, ideally across two or more industries — we value the perspective that a range of backgrounds brings to the team. Strong data wrangling skills using SQL and Python. Strong modelling skills using sklearn, h2o, pytorch, etc A collaborative mindset — you enjoy working closely with peers, sharing what you learn and