Customer Happiness Advocate (Remote - Canad)

<img src="https://we-work-remotely.imgix.net/logos/0171/4081/logo.gif?ixlib=rails-4.0.0&w=50&h=50&dpr=2&fit=fill&auto=compress" /> <p> <strong>Headquarters:</strong> Finland <br /><strong>URL:</strong> <a href="https://www.turtles.com/">https://www.turtles.com/</a> </p> <p class="MsoNormal"><strong>Customer Happiness Advocate (Remote - Canada, UK, Spain, Finland)</strong></p> <div class="MsoNormal"><hr width="828"></div> <p class="MsoNormal"><strong>Job description</strong></p> <p class="MsoNormal">Are you looking to join a high growth tech company? Are you passionate about people? Then we are looking for you!</p> <p class="MsoNormal">We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront!</p> <p class="MsoNormal">As a member of this team, you would be responsible for answering customer inquiries through email, chat, and phone.</p> <p class="MsoNormal">Successful applicants will begin with a two-week remote training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and include evening work.</p> <p class="MsoNormal">We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.</p> <p class="MsoNormal"><strong>We're looking to fill this role immediately, so please apply ASAP!</strong></p> <p class="MsoNormal"><strong>Responsibilities</strong></p> <ul> <li class="MsoNormal">Adhering to a daily schedule that includes a mix of taking phone calls, simultaneous chats, and responding to emails.</li> <li class="MsoNormal">Engaging in human conversations with customers to identify and resolve issues, and provide help for them to succeed and have fun while shopping.</li> <li class="MsoNormal">Ensuring customers receive the best Customer Service possible by responding to them in real time with the highest quality answer and experience possible. We live to go abo