Customer Service Administrator

Who will you be working with? A Division of Wabtec UK Ltd, Northampton-based firm Bearward Engineering manufactures radiators for the power generation industry and is currently recruiting for a Customer Service Administrator within our Sales department, for maternity cover. Role: Customer Service Administrator (Maternity Cover) Salary: £Competitive Location: Northampton, (NN4 8HJ), (Onsite) Hours: Monday to Thursday, 08:00am to 16:30pm, and Friday 08:00am to 15:30pm Contract type: Fixed Term Contract - 12 months Annual Leave: 23 days plus statutory bank holidays Life Assurance: 4 x Salary Parking: Onsite available Amenities: Free hot drinks Benefits Hub: Access to retail discounts How will you make a difference? You will be a proactive team player, who will support the demands of the Aftermarket team in a fast-paced environment. Enhancing the service level, we provide to our customers will in turn support the development of sales growth for Wabtec’s largest customers as well as new customers. What will your typical day look like? Creation of Sales / Aftermarket reports. Responding to customer inquiries. Creation of quotations, order input, and following the orders through to the point of dispatch. Liaise with customers to check on their order status. Creation of Aftermarket spares listings for existing and new customers Proactively work alongside the customer service and account management team to develop strategies to achieve increased aftermarket sales revenue. What do we want to know about you? Previous experience in Customer Service, Coordination, or as an Administrator is desirable. Able to work autonomously with strong organisational skills. Excellent communication skills. IT literate. If you don’t have all the above criteria don’t worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible. Apply today! Legal authorisation to work in the UK is required. We will not sponsor individuals for