Customer Success Manager (UK)

<img src="https://we-work-remotely.imgix.net/logos/0077/5678/logo.gif?ixlib=rails-4.0.0&w=50&h=50&dpr=2&fit=fill&auto=compress" /> <p> <strong>Headquarters:</strong> United States <br /><strong>URL:</strong> <a href="https://coaching.com">https://coaching.com</a> </p> <h1>Customer Success Manager (UK)</h1> <h2>General Information</h2> <div> <p>Department</p> <p>Customer Success</p> <p>Reports to</p> <p>Director of Customer Success</p> <p>Location</p> <p>Remote, UK</p> <p>Start Date</p> <p>Immediate</p> <p>Compensation</p> <p>£55,000 - £60,000 + quarterly performance bonus*</p> </div> <h2> </h2> <h2>About Coaching.com</h2> <p>Coaching.com is the platform powering the global coaching industry.</p> <p>Our technology helps organizations, coaching companies, and professional coaches manage and scale coaching, from program administration and coach management to participant engagement, reporting, and more.</p> <p>We work with leading organizations and coaching providers around the world to make high-quality coaching easier to deliver, manage, and scale.</p> <h2>The Role</h2> <p>We are looking for a proactive, commercially minded Customer Success Manager to own and strengthen relationships with our Enterprise customers and strategic partners.</p> <p>You will guide customers from onboarding and implementation through adoption, ongoing success, renewal, and expansion. Your goal is not simply to help customers use the Coaching.com platform. It is to understand what they are trying to accomplish and help them use our technology successfully to achieve it.</p> <p>You will work closely with senior stakeholders at leading organizations and coaching companies, becoming a trusted partner who understands their goals, anticipates challenges, identifies opportunities, and ensures they receive meaningful value from Coaching.com.</p> <p>This is an opportunity for someone who loves the intersection of technology, relationships, problem-solving, and business growth and wants to help shape