Customs Process Engineer/AI Engineer (Antwerp or Rotterdam)

Customs Process Engineer Design the future of customs. At Customs Support Group, we're transforming one of the world's most complex industries. Customs is becoming increasingly digital, data-driven and AI-enabled. We are building the next generation of customs technology that helps businesses move goods across borders faster, smarter and more compliantly. We're looking for a Customs Process Engineer to help design that future.This is not a traditional customs role. You won't be processing declarations—you'll be designing the intelligent processes, workflows, integrations and AI solutions that make modern customs operations possible. If you enjoy solving complex business problems with technology, data and automation, this could be your next challenge. What you'll do As a Customs Process Engineer, you'll work at the intersection of business, technology and innovation. Together with customs specialists, software developers and product managers, you'll translate operational challenges into scalable digital solutions. You'll continuously improve our digital customs platform by designing intelligent processes, integrating systems and leveraging AI and automation to simplify complex customs operations. Your work will directly influence how thousands of customs declarations are processed every day. Your responsibilities Design intelligent customs processes • Analyse operational processes and identify improvement opportunities. • Design future-proof customs workflows and business rules. • Translate business requirements into digital solutions. • Build scalable process models that increase efficiency and compliance. Develop AI-powered solutions • Design AI agents and intelligent assistants. • Create prompts, guardrails and knowledge structures. • Improve AI performance through continuous learning and feedback. • Support Human-in-the-Loop decision making. Build integrations • Design APIs and EDI integrations. • Define data mappings between customers, customs authorities and in