Cybersecurity Operations & Incident Response Lead

ABOUT US Coastal is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service (BaaS) and fintech enablement strategies. We support not only individuals with their personal banking needs; we also empower businesses by integrating modern banking technology that drives growth, flexibility, and innovation. At Coastal, we think and move like entrepreneurs; focused on impact, speed, and continuous improvement. We believe in working smart, collaborating deeply, and building solutions that unlock real potential. If you're someone who thrives in a fast-moving environment, loves solving complex problems, and wants to help shape the future of banking, we’d love to meet you. Check out our video here https://www.youtube.com/watch?v=UCWaDxFnla8&ab_channel=CoastalCommunityBank! OVERVIEW The Cybersecurity Operations & Incident Response Lead builds and runs Coastal’s 24×7 security operations capability—people, processes, and technology—across a hybrid environment that blends legacy on-premises systems with modern cloud services and custom-developed APIs. You will lead security monitoring, incident response, detection engineering/content development, and vulnerability management. You’ll also own the relationship with our third-party SOC, ensuring use-cases, playbooks, and tuning are tightly aligned to our business, our risk profile, and our environment. This role blends hands-on technical depth with calm, decisive leadership during security events, enabling Coastal to detect, respond to, and recover from threats swiftly and consistently. RESPONSIBILITIES TO INCLUDE Security Monitoring & Detection Engineering - Own SIEM/SOAR strategy and daily operations; drive log onboarding, normalization, and high-fidelity detections across the entire technology landscape, including but not limited to: - Core technology infrastructure: Active Directory Domain Services, Entra ID, Okta, Azure control plane, Zscaler, Windows and macOS endpoint