Deal Desk Manager

WorkWave is seeking a results-driven and strategic Deal Desk Manager to serve as the primary partner to Sales, Finance, Legal, and Product for all pricing, quoting, and commercial structuring activities. As WorkWave expands its multi-product solutions, this role is critical for coordinating pricing, managing bundling, and ensuring a consistent, scalable commercial process across all global selling regions. This role ensures that deals across all selling regions are structured to meet business objectives, conform to company standards, align with pricing guidelines, and progress efficiently through the approval process. In addition to hands-on deal execution, this role manages the Deal Desk team, drives productive communication with global sales teams, and ensures consistent delivery of commercial support through structured meeting cadences, clear workflows, and defined SLAs. The ideal candidate has strong commercial acumen, enterprise deal modeling experience, and deep familiarity with SaaS pricing models and deal execution workflows. WHAT YOU'LL DO: Deal Support & Commercial Governance: Serve as the primary partner to Sales, Legal, and Finance, and Renewal teams by providing expert guidance on pricing, discounting, and commercial deal structure across all product lines. Approval & Escalation Management: Review, structure, and approve complex proposals, quotes, and order forms. Act as the primary escalation point between Sales and cross-functional teams for advanced approvals (RevOps, Finance, Legal, etc.). Process & Cadence Leadership: Lead regular commercial cadences, including weekly deal strategy calls and quarter-end war rooms, to ensure visibility, unblock approvals, and drive timely closure. SLA Enforcement: Establish and enforce Deal Desk Service Level Agreements (SLAs) to ensure timely support and predictable deal flow to the field. Commercial Documentation: Review contract terms to ensure accuracy and alignment with policy and revenue recognition guidelines