Design Operations

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Your role As a Design Operations Specialist, you will operate at a strategic level, ensuring that design work is enabled by clear processes, strong coordination, and reliable delivery. This role focuses on how design gets done rather than creating design outputs, making it easier for designers and cross functional partners to plan, execute, and deliver high quality work for customers. You will create structure around design activities, remove operational friction, and help teams focus on outcomes that matter. What you will do • Establish and maintain design processes that support planning, delivery, and quality across design projects • Coordinate interactions between designers and cross functional teams such as product, engineering, and delivery • Support design project planning, resourcing, briefing, and prioritization to ensure work progresses as intended • Manage communication flows related to design activities, including timelines, dependencies, and updates • Identify and address operational issues that impact design efficiency, consistency, or quality • Track design work at a portfolio or program level to provide visibility into progress, risks, and outcomes • Support continuous improvement of DesignOps practices based on observed challenges and results Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior