Desk Adjuster

At Frontline Insurance, we are on a mission to Make Things Better, and our Desk Adjuster plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values –Integrity, Patriotism, Family, and Creativity– are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Territory Personal Lines Underwriter, where you can make a meaningful impact and grow your career, your next adventure starts here! Our Desk Adjuster enjoys robust benefits: Remote work schedule! Health & Wellness:Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). Financial Security:401k Retirement Plan with a generous 9% match Work-Life Balance:Four weeks of PTO and Pet Insurance for your furry family members. What you can expect as a Desk Adjuster: Verify facts of loss and pertinent information to analyze and confirm coverage. Handle the adjusting of the entire claim, including collecting and reviewing all loss related facts, performing an analysis under the terms of the insurance policy to make coverage recommendation and issue payments within applicable authority level. Contact insured(s) to schedule inspection of damaged property in a timely manner. Keep insured(s) informed on all steps of the claim investigation and progress to resolution. Determine the method and extent of investigation for each claim. Make assignment to outside experts or investigators when appropriate. Review and analyze all investigative and claim material to determine the facts of the loss, in a timely manner. Document all claim actions, inclusive of coverage and damage investigations, contacts, phone calls, emails, and correspondences in the claim file. Check e-mails and messages daily. Respond to all