Desktop Support Engineer L1

Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW. Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm). Role - Desktop Support Engineer L1 Job Description · The Desktop support Engineers shall provide assistance to the IT users. · Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting. · Management of user accounts and access controls to client data. · Responsible for the implementation, support, administration and management of Windows 7 · Configuring Microsoft Outlook / Outlook Express. · Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications · Desktop/phone setup for projects All your information will be kept confidential according to EEO guidelines.