Director, Delivery - NoAM

About Valiantys Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient, and human-centered ways of working. With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams. For more information, visit . Job Summary The Director, Delivery - NOAM leads delivery operations across project-based engagements and managed services, ensuring consistent execution, high-quality outcomes, and a strong client experience. The role provides leadership across a multi-level organization of Associate Consultants, Consultants, and Managers, aligning delivery practices, solution quality, operational standards, and service performance across the region. The Director works across all Sales and Delivery functions to ensure a scalable, repeatable Delivery approach that weaves transformation objectives into executable delivery plans, measurable outcomes, and continuous value. The role also embeds AI-enabled capabilities across delivery workflows, managed services operations, and solution implementation to improve efficiency, consistency, scalability, and decision-making. What You’ll Be Working On Delivery Leadership & Operational Oversight Oversee delivery across project-based implementations and ongoing managed services engagements Maintain visibility across project pipelines, support queues, service activity, delivery readiness, execution, and portfolio risk Ensure consistent delivery practices, documentation, governance, and outputs across teams and engagements Guide team members throughout delivery to maintain alignment with client expec