Director, Enterprise Integration Solutions

Position Title: Director, Enterprise Integration Solutions Position Location: There is a preference for San Antonio, TX, but this individual can be Remote in the US Job Summary: The Director, Enterprise Integration Solutions serves as the strategic and operational bridge between Pellera's account teams, customers, and delivery organizations. This role is responsible for transforming customer business and technical requirements into scalable, repeatable, and executable service delivery models across Pellera's warehousing, configuration, logistics, deployment, integration, and lifecycle services capabilities. As the lead architect for enterprise integration services, this individual owns the design, documentation, operational readiness, governance, and quality framework necessary to ensure successful customer outcomes. The Director serves as the primary liaison between customers, sales teams, solution specialists, project teams, and warehouse operations to ensure solutions can be delivered consistently, efficiently, and at scale. While initially an individual contributor, this role provides cross-functional leadership and dotted-line direction across operational, delivery, and project resources supporting customer engagements. Essential Functions: Enterprise Solution Architecture Lead customer discovery sessions to understand business, operational, and technical requirements. Translate customer objectives into scalable service delivery and operational execution models. Design integrated solutions spanning device lifecycle management, warehousing, logistics, deployment, asset management, configuration, and managed services. Partner with account teams during solution development, customer presentations, and strategic planning activities. Serve as the primary architectural authority for complex integration and lifecycle services opportunities. Operational Design & Service Development Design end-to-end service delivery frameworks and operational workflows. Develop custome