Director, Global Commercial Operations, Revenue Capture

Changing lives. Building Careers. Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care. The Director of Commercial Sales Operations Revenue Capture will lead a global team of managers and analysts responsible for optimizing revenue capture, price contract management, and order release to ensure timely invoicing. This role is pivotal in supporting the Sales organization with data-driven tools to guide pricing and contracting decisions, while driving end-to-end contract compliance and margin capture. The Director will partner closely with corporate accounts, product divisions, and cross-functional teams to deliver proactive planning, insightful analytics, and operational excellence. SUPERVISION RECEIVED Global Head of Commercial Operations SUPERVISION EXERCISED Leads a team of managers and analysts in Commercial Operations in the Revenue Capture – Price Contracts and Order Release team. KEY RESPONSIBILITIES Revenue Capture & Order Management Oversee processes to clear orders efficiently, removing price and credit holds to ensure timely invoicing. Drive KPI development and monitoring to support billing practices in consignment order management. Lead initiatives to collect consignment order purchase orders and optimize consignment workflows. Pricing & Contract Management Manage the end-to-end price process, ensuring contract compliance and margin capture execution. Support Sales teams with contextual, insightful analytics to inform pricing and contracting decisions. Partner with corporate accounts to proactively plan GPO and IDN contract renewals. Lead teams through the pricing approval process and provide transparent reporting. Analytics & Decision Support Deliver advanced analytic