Director, Industry Marketing- Life Sciences

We are looking for a Director of Industry Marketing to own positioning and go-to-market strategy for one of ServiceNow 's highest-priority industries: Life Sciences. AI is not a pilot in your industry anymore. The companies proving real, measurable business outcomes are setting the pace, and every buyer in Life Sciences is watching. Life Sciences companies are scaling AI across clinical operations, manufacturing resilience, and lab processes as cost pressure and patent cliffs force fundamental reinvention. ServiceNow delivers real business outcomes across the full industry value chain. Not point solutions. Not bolt-on AI. A single platform that connects people, data, and workflows across every function, from the front office to operations to risk and compliance, in the language and context of your industry. The proof is in customer results: hours saved, cycle times cut, processes automated, and costs reduced in ways that executives can take to their boards. This role holds the pen. You will define how the world understands ServiceNow 's role in transforming Life Sciences, writing the narrative that maps AI-driven change across the industry value chain to the specific solutions ServiceNow delivers. You will operate at the frontier of product marketing: building message houses where none exist, shaping the industry solution map narrative, and arming a cross-functional Industry POD with the positioning and assets they need to win the most strategic accounts in the market. What You Will Do Own and publish the industry message house for the full ServiceNow platform in the language of your industry, including positioning for all prioritized solution areas, with quarterly updates loaded to Seismic and Claude. Lead marketing strategy for your industry within the cross-functional Industry POD, translating buyer dynamics, competitive pressure, and AI adoption trends into executable plans. Own the Marketing BOM for all prioritized industry solutions: corporate narratives, pitc