Director, Product Design

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) Paid holidays and flexible, take-it-as-you-need-it paid time off Equity in a rapidly growing startup backed by top-tier VCs Monthly tech reimbursements A culture built on innovation that values big ideas, no matter where they come from Role Overview As Director, Product Design, you shape the future of our platform by driving strategic initiatives and setting a high standard of excellence across our Revenue product design efforts (getting customers, managing leads, communicating) — one where AI is a core part of how the team designs and ships, not a bolt-on skill. You ensure a cohesive and impactful experience for our service professionals (our Pros) — including the AI-powered and agentic experiences that are increasingly central to that product surface. You collaborate closely with Design, Product, and Engineering leaders to develop best-in-class products and innovative solutions that meet current customer needs while laying the foundation for long-term growth, using AI to expand what the team can explore, prototype,